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Service Agreement & Terms and Conditions

Effective Date: [Insert Date]

These Service Agreement & Terms and Conditions (“Agreement”) govern the provision of services by The Whit S LLC (“Company,” “we,” “us,” or “our”) to the customer (“Customer,” “you,” or “your”).

By scheduling, authorizing, or accepting services from The Whit S LLC, you agree to be bound by this Agreement.

 

1. Services Provided

The Whit S LLC provides onsite residential home services, including but not limited to:

• Plumbing repairs and minor installations

• General home repairs and maintenance

• TV mounting and installation

• Printer setup and device connections

• Basic technology setup and troubleshooting

Services are limited to the scope agreed upon at the time of booking or estimate.

 

2. Estimates and Pricing

All estimates are based on:

• Information provided by the Customer

• Visual inspection (if performed)

• Current material and labor rates

Final pricing may change if:

• Additional issues are discovered

• Project scope changes

• Hidden damage is found

• Additional parts or labor are required

The Customer will be notified before additional charges are incurred whenever reasonably possible.

 

3. Payment Terms

• Payment is due upon completion of services unless otherwise agreed in writing.

• We may require deposits for certain services.

• We accept approved payment methods as listed on our Site or invoice.

• Late payments may result in additional fees.

Failure to pay may result in collection efforts or legal action.

 

4. Cancellations and Rescheduling

• Customers must provide at least [Insert Hours, e.g., 24 hours] notice to cancel or reschedule.

• Same-day cancellations may result in a cancellation fee.

• Missed appointments without notice may incur a service charge.

We reserve the right to reschedule services due to weather, safety concerns, or unforeseen circumstances.

 

5. Customer Responsibilities

The Customer agrees to:

• Provide accurate information about the service request

• Ensure safe and clear access to the work area

• Remove fragile, valuable, or hazardous items from the work zone

• Disclose any known hazards, pre-existing damage, or structural concerns

The Company is not responsible for damage caused by undisclosed conditions or unsafe environments.

 

6. Permits and Compliance

The Customer is responsible for obtaining any permits required by local law unless otherwise agreed in writing.

The Whit S LLC does not provide licensed structural engineering, architectural, or specialized regulated services unless explicitly stated.

 

7. Limited Warranty

We warrant our workmanship for [Insert Warranty Period, e.g., 30 days] from the date of service.

This warranty:

• Covers defects in workmanship only

• Does not cover manufacturer defects

• Does not cover misuse, neglect, or unauthorized modifications

• Does not cover normal wear and tear

Warranty claims must be submitted in writing.

 

8. No Guarantee of Device Compatibility

For TV installations, printer setups, and technology services:

• We do not guarantee compatibility between third-party devices.

• Internet performance is dependent on the Customer’s service provider.

• Manufacturer warranties remain the responsibility of the manufacturer.

 

9. Limitation of Liability

To the fullest extent permitted by law:

• The Whit S LLC shall not be liable for indirect, incidental, or consequential damages.

• We are not liable for loss of data, revenue, or use.

• Our total liability for any claim shall not exceed the amount paid for the specific service provided.

This limitation applies regardless of the legal theory asserted.

 

10. Property Damage

While we take reasonable care during service:

• The Company is not responsible for pre-existing damage.

• Minor cosmetic imperfections may occur during installations (e.g., small wall marks).

• The Customer must notify us of any damage claim within 48 hours of service completion.

 

11. Right to Refuse Service

We reserve the right to refuse or terminate service if:

• Working conditions are unsafe

• The Customer behaves in a threatening or inappropriate manner

• The requested work violates local laws or regulations

 

12. Independent Contractor Status

The Whit S LLC operates as an independent contractor. Nothing in this Agreement creates a partnership, joint venture, or employment relationship between the Company and the Customer.

 

13. Force Majeure

We are not liable for delays or failure to perform due to events beyond our reasonable control, including:

• Weather conditions

• Natural disasters

• Supply shortages

• Government restrictions

 

14. Website Terms

Use of our website is also governed by our Privacy Policy and Disclaimer, which are incorporated by reference into this Agreement.

 

15. Governing Law

This Agreement shall be governed by the laws of the State of WI, without regard to conflict of law principles.

Any disputes shall be resolved in the appropriate courts located within that state.

 

16. Entire Agreement

This Agreement constitutes the entire understanding between the parties regarding services provided and supersedes all prior agreements or understandings.

 

17. Contact Information

The Whit S LLC
[Insert Business Address]
Email: ads@thewhitsllc.com